On-premise or cloud-based, which is better?
Many business owners and communication managers are taking this into account as they try to modernize their company’s phone system in the digital age.
To choose which phone system is best for your company, you’ll need to take into account how flexible your employees can be and what features are necessary to ensure continuous performance.
It’s no wonder that cloud hosting for company phone systems is becoming more popular. Up to 96% of firms now employ cloud-based communication solutions, according to recent research. Cloud servers’ scalability is a major factor in this.
These two communication platforms will be examined in this article to assist you choose which one is ideal for your business strategy.
How is on-premise different from the cloud ?
Traditional telephony entails the deployment of phone systems on-site and the subsequent interconnection of all corporate phone extensions to the public telephone network. VoIP services may also be found in more advanced on-premise phone systems.
As a result of the internet, cloud-based technologies allow businesses to connect their phone extensions to each other. With cloud phone systems, desk phones are sometimes replaced with softphones, while on-premise telephony typically requires desk phones exclusively.
Advantages of a Cloud Based Phone-System
Scalability
Cloud telephony provides a significant advantage over conventional telephone technologies in terms of scalability. It enables for periodic adjustments driven by industry-specific fluctuations.
With cloud phone systems you don’t have to worry about downtime since updates are installed automatically rather than manually, which may be time-consuming and create disruption.
Reduced Installation and Service Fees.
Unlike with on-premise systems, you don’t have to spend a lot of money on the initial setup or PBX maintenance. Small and medium-sized organizations, as well as start-ups, may benefit from cloud phone systems since they don’t need a large upfront investment.
Agile and Flexible
Working from home is now a reality with cloud-based phone systems. As long as they have fast Internet, your staff can work from any location. Your employees will also be more productive as a result of the more freedom they have to manage their schedules when working from home.
Effortless Call Handling
Your team can better plan and manage business calls with the added functionality provided by cloud phone systems. This helps you to effortlessly acquire data from your consumer base while also simplifying your workflows.
Advantages of an On-Premise Phone System
There are some organizations that still favour on-premises solutions over cloud-based ones. On-premise phone systems provide a number of benefits, including the following:
Management’s Control of Information Sharing
For communication managers and company owners, on-premise telephony enables for on-site control, but it will most likely need someone qualified to assist. In a cloud-based phone system, anybody may set up and manage it, and modifications can be made immediately. It’s also imperative to source a competent service company that provides excellent support services.
Consistent and Reliable Voice Quality
Although cloud phone systems currently offer excellent speech quality, a variety of external variables may still compromise communication quality. Bandwidth, network setup, and the variety of devices being used are all considerations to consider.
Less Expensive Over Time
A one-time payment plus additional expenses for on-going maintenance of on-premise telephony is something to consider. Alternatively, a monthly hosting fee and an up-front cost for end points are typical requirements for cloud telephony; however the entire cost of an On-Premise System may be less expensive in the long term.
Talk to Us, We Can Help!
Regardless of your decision on Cloud-Based or On-Premise, Future Link Communications can design and implement the right phone system solution for your business!