Since 1998, FutureLink Communications has provided a personal touch for our Allstream customers’ voice, data and internet needs. As your Allstream Alliance Partner, FutureLink provides a dedicated and single point of contact to ensure your business telecommunication infrastructure is robust, reliable and cost-effective.

Allstream Products and Services

  • Business DSL Internet – Business High Speed | SD-Internet
  • Business Fiber Internet –  E10 | E100 | E1000 | E10G
  • High availability – Wireless backup | Multi-Carrier bonding
  • MPLS | SD-WAN | SD-Internet | Point-to-Point | Wavelength
  • Voice Lines – Business Phone Lines | Digital PRI | SIP Trunking
  • Hosted Voice – MiCloud | Cisco Hosted Collaboration Services HCS
  • Cloud Computing | Data Center Hosting | Co-Location

Reasons to Choose Allstream

  • Canada’s first SIP Trunking carrier, since 2006.
  • Allstream is one of the top 5 VoIP providers globally.
  • 250,000 voice channels, representing a half-million customers.
  • Local calling numbers across Canada and USA.
  • Canada’s only national carrier exclusively for businesses.
  • 100 Gig capable DWDM transport.
  • International MPLS and Wavelength Backbone.

Mitel Micloud provides a multi-tenanted, unified communications as a service solution (UCaaS) communication system that is highly scalable for all sizes of business, on a pay-as-you-grow model, ensuring cost predictability. MiCloud is built on a price-per-seat, per-month model. With a reliable Allstream or 3rd party internet connection, you can have the most powerful telephony and unified communication features in a simple end user experience.

Any Device Connected Anywhere

With MiCloud you can choose how you want to communicate, with options for desk phone lease, rental and purchase, or using a PC or Mac Softphone application, or by using a Mobile Application on your Smartphone. Allow your employees to stay connected anywhere, any time, using the devices they want to.

Enable Collaboration Across Teams

MiCloud’s Collaboration Suite provides Unified Communications applications to empower productivity in your teams. Allow end users to access company contacts through a corporate directory, communicate on-the-go with Instant Messaging, import contacts from mobile phones and email address books, and use their mobile devices to make corporately branded outbound calls.

Choose Features on a per User Level

Individually choose the plans that each of your employees want, creating a flexible and predictable pricing model. With basic plans including the most popular features such as mobile twinning, while the most advanced plans deliver Contact Center features to Agents and Supervisors. For the most demanding environments, Mitel offers Advanced Call Center features that include intelligent routing of calls to the appropriate Agent skill-sets, and allow remote workers to have complete access to automated call distribution (ACD), customized routing and real-time reporting capabilities.

Benefits Using Allstream Micloud

  • Single Supplier and Single Point of Contact
  • Highly Secure, dedicated instance of all applications
  • Customer Administration Portal
  • End User Portal
  • Easy to set up and administer
  • Unlimited long distance calling options
  • Desk phone, PC & Mac Softphone and IOS and Android mobile devices all supported.
  • Desktop Phone or Bring-Your-Own Devices
  • Additional Cloud-based Options
  • One low monthly price includes desktop phones and lifetime support
  • Option scale from under 30 employee small businesses to 2500+ Enterprise deployments
  • Advanced contact center and enhanced Collaboration features available
  • Direct Inward Dial (DID) numbers
  • Core Allstream MiCloud Platform Upgrades